Our Mission: To provide each and every client, each and every time the cleanest, healthiest, driest carpet and home.
5 Reasons To Choose
Chem-Dry® of Richmond
Chem-Dry® of Richmond has adopted a set of values. Values are a way of thinking that guide us in our decisions. These values help us accomplish our mission.
1. Reputation
Chem-Dry® of Richmond has been known for years as providing the best value in carpet care. We have been providing superior cleaning in Central Virginia since 1994. And have grown to be the regions largest residential carpet care specialists.
2. Experience
Chem-Dry® of Richmond is experienced in every type of fabric known to the industry. We provide the appropriate care for even the finest carpets, rugs and upholstery. We are experienced in virtually every soiling or staining imaginable. We take every opportunity to gain new experiences when they arise as to always stay on top of our industry.
3. Education
Chem-Dry® of Richmond believes in educating ourselves, our clients and those who refer our services. By educating ourselves, we stay on the cutting edge of the industry. By educating our clients they become more knowledgeable about cleaning. This helps them make better choices about their cleaning decisions. And by educating the ones that refer our services it gives them a better story to tell about our services.
4. Systems
Many cleaners use outdated, inferior equipment. At Chem-Dry® of Richmond we use the most advanced CTS-450 Diesel Truck Mounts that can sustain 230 degrees for a really Hot Cleaning than any other truck mount available today. We have technical and customer service systems and procedures because it helps us predict the service outcome. If we do not follow the system, we are taking a chance at not fulfilling the mission.
5. Guarantee
Chem-Dry® of Richmond offers a Double Your Money Back Guarantee. It states that if you are not completely satisfied with the cleaning service experience we will return at no charge and perform the service again. If we cannot remove
any stain or traffic pattern and
any other cleaner can we will double your money back. We do this to protect our reputation as the highest skilled professionals in carpet and upholstery care.
