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Clean spots and spills quickly

Spots & Spills

A two-step solution

With today’s stain-resistant carpet, treating spots and stains has never been easier. The key is to act quickly! The longer you wait, the higher the probability that a spill will become a permanent stain. No carpet is completely stainproof. So to knock out spots, give them a one-two punch.

Step one: absorb the spill

Blot liquids with a dry, white absorbent cloth or plain white paper towels (no prints or colors). Use of a printed or colored material may transfer ink or dye to your damp carpet.
Start at the outside of the spot and continue toward the center to prevent the stain from spreading. Continue step one until the area is barely damp. Semisolids, like food spills, may need to be scooped up with a spoon. Solid, dried bits can be vacuumed up. Warning: do not scrub or use a brush. Scrubbing and brushes can damage the carpet. Fraying and texture change is the likely result.

Step two: treat the spot or stain

Use a CRI Seal of Approval carpet cleaning product. Though these have been laboratory tested, you should still pretest any cleaner on a scrap of carpet or in a hidden area of your carpet.
Follow the product’s directions carefully. Apply a small amount of the cleaner to a white cloth and work in gently, from the edges to the center. Blot; don’t scrub. Never use a brush. You may need to do this several times to remove the spot.

When cleaning stains and spills, don’t become overzealous. Mix the cleaning solutions according to the directions. In truth, more is not better. Don’t use too much water; try to keep the carpet as dry as possible. And always remember to pretest the product on an inconspicuous spot of carpet.

What if you don’t have a CRI-approved carpet cleaner handy? Try one of these homemade remedies:

Use plain water. Surprisingly, water often works better than untested carpet cleaners do.
Use a detergent solution. Mix 1/4 teaspoon of a clear (nonbleach, nonlanolin) dishwashing liquid with one cup of warm water. Never use laundry detergent; it may contain bleach or simply be too harsh.
Use a white vinegar solution. Mix one cup white (not red wine or cider) vinegar with 1 cup of water. White vinegar (5 percent acetic acid) is sometimes effective on tannins (weak vegetable dyes found in tea and coffee), and it leaves no residue. However, be careful because acids can set some other dye stains.

Important - ALWAYS read and follow the care instructions and any warnings provided by the carpet or upholstery manufacturer. Carpeting and upholstery with natural fibers and/or certain dyes or finishes may require special treatment. If in doubt contact Chem-Dry® of Richmond for advice/service first. NEVER PROCEED with any stain removal instructions without knowing the exact nature of the stain involved. NEVER USE any retail products to remove stains from carpet or upholstery without seeking the advice of the manufacturer or you could void your warranty.

Pet Urine Removal Treatment

P.U.R.T.® is a revolutionary new product specially formulated to eliminate urine odors. This product has shown excellent results on even the most severe urine damage.

Why is Pet Urine in Carpet So Hard to Remove?
The urine starts in the carpet, seeps into the pad, and into the sub floor. When we clean the carpet it can reduce the urine in the carpet only. If you clean the carpet yourself or have a Steam Cleaner you will most likely spread the urine. This is because the amount of water and the force of water used. It will spread the urine crystals to new places, making it more difficult to pinpoint the effected areas.
If you replace the carpet and do not treat the sub floor you can still have an odor.

We are the Cheapest, Most effective, with a Guaranteed way to eliminate Pet Odor!

The first step to eliminating odor is a thorough truck mount cleaning of the carpet fibers. This flushes the carpet fibers and reduces the amount of urine crystals, which in return reduces the odor.
The second step is applying an antibacterial to the carpet fibers. This is for reducing the amount of bacteria from the urine and or soiling.
The third step is to apply the P.U.R.T into the carpet. The Carpet, Pad and Sub Floor are all saturated to ensure complete odor removal. This patented treatment is meant to break up the urine crystals and make them off gas their entire odor. It takes 24-48 hours to dry. You want to open windows slightly to let the odor escape.
If you take all three steps with us we will guarantee our work. If you are not completely happy we will return and do all three steps again to ensure total odor removal.

If you have any old stains that smell and you want them permanently removed call us this month and save $20 off your Pet Urine Removal Treatment.

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Enjoy a More Healthy Home with Frequent Cleanings by Chem-Dry

Well-maintained carpets and upholstery help ensure a healthy home environment by reducing the amount of dust and allergens that are present. Your Chem-Dry® professional can apply a special carpet deodorizer and sanitizer to reduce unhealthy bacteria in your carpets. Request the Healthy Home Package, which includes our sanitizer and deodorizer formula, for your next cleaning appointment.

Common allergens ‘hiding’ in the home environment:

Dust mites are microscopic arachnids found anywhere there is dust. Just one gram of dust can contain anywhere from 100 to 500 dust mites.
Pet dander is small scales of skin shed by animals.
Mold spores are microscopic fungal “seeds” that thrive in damp areas of the home, such as the basement, kitchen, and bathroom. Carpet and upholstery dust harbors millions of fungal spores.
Cockroaches are common, unseen house guests. Their body parts and droppings are highly allergenic.
Pollen is the microscopic reproductive component of flowering plants and trees. It enters the home from outdoors and is a common component of house dust.
Allergens are constantly tracked into the home from outdoors. Some are present in the home because of pets, while others (such as mold) grow in damp areas. Research has shown that indoor carpet environments act as a collector for these allergens. When carpets are not professionally cleaned regularly, these particles can become airborne.

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For more info on our cleaning system visit Clean More Save More